Payment:
I accept payment through PayPal. You don't have to have a PayPal account, you can pay with your credit card securely. Buyers in Israel pay 17% VAT.
Shipping:
I gladly ship worldwide (with some exclusions). If you find that a listing doesn't have a shipping rate for your country, or for specific combined items feel free to contact me.
Buyers are responsible for any and all duties and customs charges that may be incurred in their country. To estimate those charges, please refer to https://www.dutycalculator.com. I cannot mark purchases as gifts and must declare the actual value. Falsifying customs forms is illegal and can result in your package being confiscated, fines levied and/or other penalties.
Processing time: within 3 business days of my receiving your payment (unless otherwise specified).
Shipping time estimates:
Registered air mail (signed for): 2-3 weeks within Europe and 3-4 weeks to other areas.
Ecopost: 10 business days within Europe and North America, 15 business days elsewhere.
EMS: a week to ten days if not delayed at customs.
Receipt: If you need a receipt, please request it and I'll gladly include it.
Refunds:
I want you to be a happy customer of Anteeka. If, once you receive your item, you are unhappy with it, please contact me within 14 days of receipt to let me know you'd like to return your item. A refund or exchange of goods will be arranged upon the safe return of the item in the packaging it was sent in. Shipping fees cannot be refunded and the buyer is responsible for return shipping except in very specific cases (as per Paypal policies) .
Please note that I can not accept returns without notice. If an item is refused or returned without prior authorization, the buyer may be liable for penalties or re-importation charges incurred for such a return.
