Welcome to my Shop where quality is my top priority.
All my pet rocks are painted on real rocks and takes several hours to paint each furstrokes and adding little details to make it look real. You will not be disappointed adopting one or more of them, camera pics do not do them justice.
3D resins are meticulously hand painted to add realism and very time consuming. I shipped to Paypal confirmed address only, No exceptions. All items are made in a non-smoking home.
Order will be processed within 1-3 business day unless I am out of town which I will send out an email to let you know when I will ship out. Orders received on a Friday, Saturday or Holiday will be shipped next business day.
I accept Paypal. If you don't have a Paypal account, you can still use Paypal and pay with your credit card.
If payment is not received within 24 hours, I will send a friendly email reminder. After 2 days, the order will be canceled, unless you convo me otherwise.
Items will be shipped within 24- 48 hours. I ship via USPS first class mail for small item or the Priority flat rate box for multiple or heavy item. Painted Rocks are shipped Priority mail flat rate box as it is heavy. If you would like insurance that would be an additional cost. Just let me know. All items will be shipped with a delivery confirmation or signature confirmation for high value transaction(s). If you are outside the U.S. or Canada and would like the shipping cost for your country, I will happily calculate shipping for you. . All International orders will be shipped by EMS with tracking,no exception.
I ship to Paypal Confirmed address sorry, NO exceptions.
Refunds and Exchanges
I do not accept refunds/exchanges. All Sales are Final. I can do custom orders from items in my shop or from your imagination but not from other seller's shop or Trademark items. You will be sent a picture of the finished item for your approval before I ship out.
I am not responsible for items lost or damaged by the Postal Service if insurance is not purchased. I've never had anything happen and I package item very well to avoid this scenario.
Additional Policies and FAQs
I gladly accept custom orders. Custom orders for painted pet on rock can take up from 1- 2 weeks for completion depending on how many custom orders I get. I accept 4 custom orders per month so that it allows me to concentrate and paint your beloved pet.
Payment is due before I start on your custom order which I will put a reserved listing for you. I will send you a picture of the finished product for your approval before I ship out.