Welcome to Rosemary's Memories, I will leave you to browse around my treasures in peace, but if you require any assistance please do not hesitate to ask.
♥Ƹ̵̡Ӝ̵̨̄Ʒ♥ POSTAGE:
I combine orders where this is cheaper unless requested otherwise and do refund excess postage, packing and handling charges
I have three shops here and if you order items from other shops I can usually combine them. My shops are
Rosemarys Memories Vintage and Antiques
Kerioak Art and Nail Art Stickers
Cottage Crochet Crochet Shawls and other items
CANCELLATIONS:
I will cancel orders if you notifiy me before I post , I recommend you contact me as soon as possible as I often post soon after receiving orders depending on time of day.
SHIPPING
Your items will be posted to you usually by Royal Mail within 1-72 hours of receipt of payment. Occasionally this will be longer due to weather conditions, illness or holidays (the latter will be noted in my shop announcement.)
Proof of Postage is always obtained if an insured option is not chosen. I ONLY post to the Paypal address, as per paypal regulations.
Customs& Import fees are the responsibility of the customer. Customs forms will be filled out to show the value of the item(s)
Customers are responsible for checking if the item they have purchased is allowed into their country - this link should help. https://www.royalmail.com/personal/international-delivery/country-guides
Delivery times will vary depending on time of year, weather conditions, strikes etc. If I have made an error in the postage price I reserve the right to cancel any sale.
CANCELLATIONS, REUNDS AND EXCHANGES
I will cancel orders if you notify me before I post, I recommend you contact me as soon as possible as I often post soon after receiving orders depending on time of day.
All items listed in this shop are old and pre-owned, so please be aware that they come with those nuances which make them vintage such as often being more fragile than new items. Although I try to be as correct as possible in my photographs, colours in photos are never 100% accurate and will also vary from screen to screen.
There is the possibility that I might overlook an occasional small flaw, large flaws will be mentioned and photographed.
Normal wear is to be expected.
Please contact me if you have any questions. I have honestly described each item to the best of my ability. Ask questions if you're not sure about anything - BEFORE YOU COMMIT TO BUY! - and I'll be delighted to help.
I want you to be happy with your purchases and know you will have read all the descriptions and policy information before you placed your order so you know exactly what size, design, colour etc you have chosen, and will have contacted me beforehand if you have any queries whatsoever. If for any reason you should find it was not as described maybe due to my having had a senior moment and sent you the wrong item or it has been broken in transit please get in touch as soon as possible after receipt. I will often photograph an item during packing. Keep all packaging as this may be required for insurance purposes.
In accordance with EU law, you have a cooling-off period and are entitled to return any undamaged item in its original condition for a full refund minus *full shipping costs if you contact me and return it within 14 days of purchase. I will make the refund within 14 working days of receipt of the item in its original condition and original packaging (or better). Contact me via Artyah Messaging to arrange returns and get the correct address. The buyer is responsible for both the product until I receive it and all the shipping costs. If your returned item is not in acceptable condition your refund will be refused.
If you are in a country that or area that has postal problems (such as Hungary) I recommend you request/choose an insured postal option.
SIZING DETAILS:
With clothing I lay the items flat, measure from immediately below the arm hole and double it. For length I am measuring from the centre back of the neck to the hem. This means that a high neck will read longer than a scooped neckline. All measurements will be approximate but as close as I can get them. To compare to your size take a similar item of clothing and measure at the same places.
If an age or UK size is shown I will list it but the sizes have changed over the years and vintage garments are often a little smaller.
OTHER COMMENTS:
Items currently reside (and have usually been used) in a pet friendly but non-smoking home.
PRIVACY POLICY
In accordance with the European GDPR your details will only be used in relation to delivery of your item(s) and communicating with you regarding your order. I do not send out mailing lists nor share your details with any third party unless legally required to do so or if there is a dispute details will be shared with Artyah or Paypal as payment processor. Your details are stored as securely as I am able, are not transferred to any Cloud based system nor transferred outside the EU. I will retain your details for a period of six years as required for UK tax purposes. You may have the right to request information on the details I hold on you. You can contact me via Artyah Messages
Your order will come through Paypal and the Artyah system, who have separate policies over which I have no control.
