I will accept returns of goods in their original undamaged condition. Notify me within 14 days and return within 30 days. The buyer is responsible for the shipping charges.
I cannot exchange or refund personal items such as earrings due to hygiene reasons, or any items that are custom made / personalised to the buyers requirements (unless faulty).
International sales will usually arrive between two to four weeks, and exceptionally as long as six weeks if for instance they are held up in customs, or there is a busy holiday period. It is advised to order early before the Christmas rush. Please ensure your delivery address is up to date.
Buyers are additionally responsible for payment of customs fees and taxes which may occur. It is advisable to familiarise yourself with the local customs charges that could arise in your country.
I always aim to package items very carefully, and post them quickly too to avoid any disappointment. Any delays will be out of my control once they are in the mailing system, and I hope for your understanding if you experience delays at any time.