Creating custom artwork for you is my specialty...please feel free to contact me if you are interested in commissioning a custom portrait or artwork, or if you need a print in a different size!
HOW MY CUSTOM ORDER POLICY WORKS:
I don't do sketches or begin custom artwork before the listing is purchased, as payment in full is required before custom work can take place. I'm happy to communicate with you beforehand to answer any questions you may have, or to discuss prices, media, sizes, background choices, number of subjects, your photos and color choices etc. I'll set up a reserved custom listing specifically for you.
When your custom listing is purchased, I'll begin to work on your portrait or custom artwork once payment is received. If you need something quickly, I am flexible and willing to work within your deadline. When I work on my custom portraits, I fully involve my clients in the process, and I welcome their input! I'll send several jpeg images of the work in progress, so you will have the opportunity to weigh in on the composition and details. I have found that by working together in this way we can capture the true likeness and personality of the subject and create the exact portrait you have in mind!
Once the custom artwork is near completion, I'll email you an image for final approval. From there you can either approve your portrait or let me know of any final changes. I'll complete any required final adjustments (which will be free of charge, within reason.) With your final okay, I'll finish the final details (stretching the canvas, matting, varnish, etc.) Before shipping I'll send you a digital photograph of your art. I cannot offer returns or exchanges on custom artwork or portraits due to their custom nature and the many hours that go into making them. If one of my pieces arrives to you damaged I will do everything to remedy the situation. Contact me if there's a problem!
PAYMENT Your order will not be shipped until payment has cleared. Custom artwork will not be shipped until I am given final customer approval. Please note that buyers are responsible for any and all duties, taxes and customs charges that may be associated with the purchase.
SHIPPING Each painting or print will be carefully packed, so it will arrive to you in perfect condition. I usually ship within 24 - 48 hrs. with the exception of custom art which may take 1 - 3 weeks. Most items are shipped USPS, although custom paintings and larger artworks are sent via fedex. A note to international shippers: please contact me for an exact shipping quote.
Refunds and Exchanges Exchanges or refunds are given if you are unhappy with the workmanship, within 14 days of receipt of the item. Item must be returned in new condition, and a refund or exchange will be for the purchase price less shipping. Customer is responsible for the return shipping costs. There will be no refunds on digitally shipped items.
Customer satisfaction is VERY important to me. Unfortunately, I cannot offer returns or exchanges on custom artwork or portraits due to their custom nature and the many hours that go into making them, and because they are approved by the customer at several stages of the painting process and again before final shipment. (Please read how the custom order policy works in the above section) There will be no refunds on personalized items. If custom portraits arrived damaged, they will be replaced. Postage and packaging charges are not refundable. Goods damaged during delivery will be replaced without charge.
When you purchase origninal art or an art print, you are purchasing the right to display it in your home or business. You are not allowed to use any of my images to sell or for reproduction in any form. When you purchase a commission, you are purchasing my professional time to create your artwork It is for personal use only. You may have it on your personal website with a credit, but you may not publish as your own, sell, or edit/alter my image to display publicly or online. The rights to the artwork remain with the artist, Mary Jill Lemieur. If you would like to purchase the rights to use or alter an image for marketing, book covers, etc, please contact me. All artwork, titles and descriptions in my gallery are copyright 2016 by"maryjill".