
I accept payment using PayPal. I ship to the USA and Canada, using USPS First Class. International orders are shipped using USPS First Class International. Priority and Express shipping options are available. Please contact me if you have any problems with your order. I gladly accept returns, just contact me within 14 days of delivery. I ask that you ship returned items back to me within 30 days of delivery by the same method I sent the item to you. If you don't have the original packaging, wrap the item securely in bubble wrap and return to me using online tracking as I cannot refund lost items. Once received, I will refund your purchase amount minus the original shipping charge (unless the reason for return is my fault, then I will return shipping cost).
If your package arrives damaged, please contact me as soon as you can. If possible, take photos of the damage and send to me here at Artyah so I can file a claim with USPS. Due to hygienic purposes, all returned earrings will have a $5 rehook fee deducted from the total.
INTERNATIONAL/CANADIAN SHIPPING: All International orders are sent via USPS First Class International Mail. Allow 2 to 6 weeks for arrival of your item, while in some areas, this may take even longer. Please be aware that some countries will apply additional customs fees/taxes/handling, VAT charges. These charges are not include in the item's price or shipping cost.
ADDITIONAL FAQ
All my jewelry has been created for adults in my smoke-free home and are not meant as toys for children, due to a choke hazard.
The copper and sterling silver wire I use are lead and nickel free. It is also bare wire and will patina over time. Do not swim, bath, or excessively sweat wearing your jewelry piece as it will speed up the patina process. You can use a jeweler's polishing cloth to polish the highlights back on your item. Be aware that some stones should never be polished or exposed to harsh chemicals as it can damage the surface.