Shipping: All coastal decor is shipping priority mail& insured, M-F. I've shipped hundereds of items this way with no damage to any of them, but if ever any problems, just take your item, its box& packaging to your local USPS for them to take care of any refund on the spot.
Returns: I don't take returns. My items are all one of a kind (OOAK) items so it would not be fair to take any of them back& try to resell them to someone else. You want a OOAK item, so does everyone else who buys from me so please be sure you want an item before buying it. My buyers are very happy with what they buy& no one has ever asked to return one, instead many come back for more.
Care Responsibility: Keep your items out of direct sunlight& any heat source to make sure they stay intact. Use a 1" costmetic brush to gently dust your items to keep them clean. Never use water or any type of cleaner on them. On candle rings, only use battery-operated candles (they come with these), on tea lights only use battery-operated tea lights (included) or the short tea light candles only (no votive candles)& do not leave them unattended. Take care of your items, they are delicate. Jewelry items are not to be worn in water of any kind.
Payment: I take Paypal only, but Paypal takes all major credit cards.