I have loved the 1920s,'30s and'40s ever since I can remember, and have just got more and more fascinated by all aspects of life at that time the more I have learned -'learned' both academically, experientially, and through practise. The more I learn about that period, the more I want to know - and the same is true of my applied creative skills and the work I produce.
This is why I take a deeply personal interest in the items I sell, and even more so in the items I make myself - they are part of me; and that is why it gives me special pleasure when I know they have gone to a good home, to a person who truly appreciates them and will love them. So if you feel inclined to send me any message to this effect, it will be appreciated and I am happy to eneter into communication.
Items will be shipped within two days of your payment clearing, by regular first class mail or airmail. Shipping time will then be subject to standard practise or prevailing conditions of your and my country's mail service which is beyond my control; but expected delivery should be within two to three weeks of purchase, as a rough guide.
Should you wish express delivery, that can be arranged, for a further charge.
Please note: In order to keep costs down for you I do not use Royal Mail Tracking on your shipping unless you request it, since this starts at a further£5-50 on top of quoted shipping price and increases with weight and destination.
If you wish to have your purchase specially insured in any way for shipping, please ask and I will do my best to oblige. This will incur a further charge however.
Please note I use recycled packaging for shipping to keep costs down. Packages may therefore not look very pretty, but they will be suitable for the item and its protection.
I am happy to giftwrap an item on request, for a further charge according to size, special requirements, etc.
I do not have a blanket returns policy, since every item and every situation, is unique, so returns/refunds are subject to negotiation/my discretion. I do my best to describe my products and goods - and their condition - accurately and to give you as much information as I can about an item, its size etc, to enable you to make an informed choice when you purchase, and do everything I can to ensure goods reach you in the same condition on which they left me. So please remember it is a two-way process and it is your responsibility to check beforehand the things that are important to you in the item before you purchase: goods such as I sell are always'as found' - hence my policy of describing them in great detail to help you.
In particular, please take note of the measurements I list of items of clothing, which I do because vintage sizes can differ considerably from their modern equivalent bearing the same numerical description, as well as the range of actual sizes that exist within a stated size even in modern sizing codes.
If a refund is necessary, you will receive the amount you paid minus the shipping cost I paid, and a further 10%, which is to cover the amount I have had to pay to Artyah as commission, as a listing fee, and to Paypal as commission, none of which I get refunded.
Please note, unless you have requested insurance, I cannot refund for damages incurred in the course of shipping beyond what is covered by the delivery service in question as standard. Being acutely aware of this however, I will always do my utmost to ensure items are thoroughly protected to withstand the rigours of shipping.
Wherever possible in my own creations, I use original vintage or antique materials to achieve my high degree of authenticity. This does mean that there may be what you might consider flaws that would not be present on a brand new, modern-manufactured item. Naturally I strive for as near-perfection of finish as can be achieved, but it is this recycling of materials that gives my creations their particular look, such that customers sometimes mistake them for originals from the period - which is what I am setting out to achieve.
Likewise, please be aware that other goods I sell are original vintage or antique and sold'as found', and therefore bear the marks of wear - this is one of the things that adds to their appeal, it is part of their history and charm. I will always describe any damage, wear or defects as accurately as I can to avoid disappointment for you.
Please do not hesitate to ask me if you need further details about any item, such as sleeve length, condition, etc.